If You Have Insurance
Mercy Services works with many insurance carriers. However, some insurance plans require you to go to a specific provider or network. Others require you to obtain pre-authorization. To avoid surprises, contact your insurance company to see what they require.
Mercy will bill the primary and secondary insurance carriers and provide additional information as needed to process your clinic claim.
Once the insurance carrier pays its portion of the bill, or if the carrier denies payment of the bill, the balance of the account becomes your responsibility.
Check, Cash, or Credit Card
Payments can be made in person at the clinic or the CBO office at the Mercy Plaza, over the phone, or by mail.
To make a payment online, go to https://mercyicphysicians.mrvbillpay.com. This portal will ask for either your account number (reference number) or your last name and birthdate.
Payments can be mailed to:
Mercy Iowa City Physician and Clinic Services
2600 University Parkway
Coralville, IA 52241
Toll Free: 888-569-0150
Office Hours: 8:00 AM – 5:00 PM, Mon-Fri
The patient responsibility on the account is due upon receipt of the statement. However, when needed, Mercy provides several payment options, including some monthly payment plans.